Tailored plans designed around your unique needs and goals.
A safe, welcoming space where you feel heard and understood.
Evidence-based methods combined with mind-body techniques.
You're supported every step of the way; you're never alone.
Hailey combines empathy and expertise to help children, teens, and adults feel safe and welcome. Her approach blends play therapy, animal assisted therapy, CBT, DBT, EMDR, mindfulness, and music therapy to meet each client’s unique emotional and developmental needs.
At Supportive Steps in Aurora/Newmarket, she has created a warm and inclusive space where every client feels seen, heard, and supported. The clinic is easily accessible by transit and offers both indoor and outdoor parking—every detail reflecting genuine care and compassion.
You or your child may be facing challenges with school or work, self-esteem, anxiety, depression, trauma, or PTSD. Every individual is unique, and so is their journey.
A holistic, step-by-step therapeutic approach integrating methods such as CBT, DBT, EMDR, mindfulness, neurofeedback, music, sand tray, and play therapy in order to support meaningful progress toward personal goals.
The most important aspect to therapy at Supportive Steps is that it is a welcoming and empowering space, shaped around your background, individual problems, and needs. Drawing upon client-focused therapy means treatment that views the client as a whole person, not as a set of separate issues to be solved. The end result is arriving at a space where you are treated as a partner in reaching your own well-being.
Supportive Steps offers flexible appointments, including evenings and weekends, with sessions available online or in person. We use a wide range of evidence-based therapeutic approaches suitable for all ages and diverse needs.
We provide a warm, supportive environment where each client feels understood, respected, and supported throughout their journey.
Every session is led by a Registered Social Worker, ensuring expert and professional care.
Clients receive guidance, tools, and clear support throughout their journey comfortably.
In-person sessions in Aurora or online across Ontario for comfort and convenience.
A calm, welcoming environment where everyone feels secure, valued, and supported.
This space answers common questions and helps you feel more confident and prepared as you begin your therapy journey.
The more we are not aware of our thoughts, feelings, motives, and behaviours, the more they control us. Therapy helps people understand their “stories”; the experiences that have shaped them, their protectors that helped them get through challenges, and the patterns or habits that are now preventing them from living the way they would like. It is an exploration where the therapist walks alongside the person, helping them to unscramble and make sense of the information they share.
Booking your first session takes three easy steps:
1. Click the Book a Call button at the top of the page or contact us directly to book a free 15-minute consult where we will discuss your hopes and needs.
2. Create your collaborative treatment plan with your therapist at your first session.
3. Begin your journey to mental strength and resilience.
During the first session, we will begin to explore life for you or your child. We will explore things such as your/your child’s challenges, history, family history, coping skills, and strengths. We may also complete some assessments that may be beneficial in reaching certain goals. This exploration may take several sessions depending on the history and challenges you want to address for yourself/your child.
Everyone’s journey is different. Some people may reach their established goals within only a few sessions, while others may be working on recurring life patterns or traumatic events which may benefit from more long-term support. Based on your hopes and challenges, we will come up with a plan together to help you reach your goals.
Appointments are 50 minutes in length (45-50 minutes for children), with the last 10 minutes of the hour being for rescheduling and admin work.
Yes, we currently offer phone, telehealth, and in-person appointments.
Yes, we are happy to work with you based on your needs. If we can’t help, we are happy to provide referrals to other organizations that may be able to work with you.
Most insurance companies offer some coverage for social work services. Please contact your insurance provider directly to inquire. If you need assistance with this, please do not hesitate to reach out.
Take the first step toward better mental health. Book your complimentary consultation today and begin a supportive journey toward healing, clarity, and emotional growth in a safe and compassionate environment.
