Provided by a Registered Social Worker
Sliding fee scales will be discussed during the initial consult. Typically, these sessions are offered 9am-3pm on weekdays.
We accept credit card, cash, e-transfer, or direct billing to certain insurers (see below).
Social work services at Supportive Steps are not covered by OHIP. However, we do offer direct billing to the following companies: Sunlife, Desjardain, Manulife, Canadalife, and Claimsecure. If your insurance provider is not listed here, we are happy to look into it. While social work services are typically covered, each individual plan is different, so please check the details with your insurance provider first.
We require a 24-hour notice of cancelling your appointment or full fees are charged.
This space answers common questions and helps you feel more confident and prepared as you begin your therapy journey.
The more we are not aware of our thoughts, feelings, motives, and behaviours, the more they control us. Therapy helps people understand their “stories”; the experiences that have shaped them, their protectors that helped them get through challenges, and the patterns or habits that are now preventing them from living the way they would like. It is an exploration where the therapist walks alongside the person, helping them to unscramble and make sense of the information they share.
Booking your first session takes three easy steps:
1. Click the Book a Call button at the top of the page or contact us directly to book a free 15-minute consult where we will discuss your hopes and needs.
2. Create your collaborative treatment plan with your therapist at your first session.
3. Begin your journey to mental strength and resilience.
During the first session, we will begin to explore life for you or your child. We will explore things such as your/your child’s challenges, history, family history, coping skills, and strengths. We may also complete some assessments that may be beneficial in reaching certain goals. This exploration may take several sessions depending on the history and challenges you want to address for yourself/your child.
Everyone’s journey is different. Some people may reach their established goals within only a few sessions, while others may be working on recurring life patterns or traumatic events which may benefit from more long-term support. Based on your hopes and challenges, we will come up with a plan together to help you reach your goals.
Appointments are 50 minutes in length (45-50 minutes for children), with the last 10 minutes of the hour being for rescheduling and admin work.
Yes, we currently offer phone, telehealth, and in-person appointments.
Yes, we are happy to work with you based on your needs. If we can’t help, we are happy to provide referrals to other organizations that may be able to work with you.
Most insurance companies offer some coverage for social work services. Please contact your insurance provider directly to inquire. If you need assistance with this, please do not hesitate to reach out.
Take the first step toward better mental health. Book your complimentary consultation today and begin a supportive journey toward healing, clarity, and emotional growth in a safe and compassionate environment.
